Payment captured vs confirmed

Separate a bank-side reservation from an accepted order.

What to know

A bank or payment provider may show a pending or reserved amount before the final order state is clear. Check the KulturCart order page and avoid immediately paying again when the first result is uncertain.

Recommended next steps

1. Open the relevant KulturCart area and review the information currently shown.
2. Confirm the status, seller, item and available actions before submitting anything again.
3. Keep the relevant reference and use the official support route when needed.

If you need more help

Contact KulturCart with the order or account reference and never send passwords or complete payment credentials.