In-store pickup

Prepare for a clear and secure store handover.

What to know

Wait for the pickup-ready message, check the store location and opening information and bring the order reference plus any identification specifically requested for handover.

Recommended next steps

1. Open the relevant KulturCart area and review the information currently shown.
2. Confirm the status, seller, item and available actions before submitting anything again.
3. Keep the relevant reference and use the official support route when needed.

If you need more help

Contact KulturCart with the order or account reference and never send passwords or complete payment credentials.